out to the officers under you," Potter said. "I want everybody in the field to get one and memorize those pictures. If it comes down to a surrender things may get confusing and we've got too many plainclothesmen here to risk misidentifica-tion of the HTs. I want everybody to know exactly what the bad guys look like.
"That's Handy on top. The second one is Shep Wilcox. He's the closest thing Handy has to a friend. They've worked together on three or four jobs. The last fellow, the fat one with the beard, is Bonner. Handy apparently's known him for some time but they've never worked together. Bonner's got armed robbery on his sheet but he was in Callana for interstate flight. He's a suspected serial rapist though they only got him for his last assault. Stabbed the victim repeatedly – while he was in flagrante. She lived. She was seventeen years old and had to change her eleventh plastic surgery appointment to testify against him. Henry, what can you tell us about the hostages?"
LeBow said, "Very sketchy so far. Inside we have a total of ten hostages. Eight students, two teachers from the Laurent Clerc School for the Deaf in Hebron, Kansas, about fifteen miles west of here. They were on their way to a Theater of the Deaf performance in Topeka.
They're all female. The students range in age from seven to seventeen. I'll be receiving more data soon. We do know that they're all deaf except the older teacher, who can speak and hear normally."
Potter had arranged for a sign language interpreter but even so he knew the problems they could anticipate; he'd negotiated in foreign countries many times and negotiated with many foreigners in the United States. He knew the danger – and the frustration – of having to translate information precisely and quickly when lives hung in the balance.
He said, "Now, we've established a threat management team, consisting of myself; Henry LeBow, my intelligence officer and record keeper; Tobe Geller, my communications officer, and Captain Budd, who'll serve as a state liaison and my right-hand man. I'm the incident commander. There'll also be a containment officer, who I haven't picked yet.
"The TMT has two jobs. The primary one is to effect the surrender of the HTs and the release of the hostages. The secondary job is to assist in a tactical resolution if an assault is called for. This includes gathering intelligence for the hostage rescue team, distracting the HTs, manipulating them however we can to keep casualties to an acceptable level."
In barricade incidents everybody wants to be the hero and talk the bad guys out with their hands up. But even the most peace-loving negotiator has to keep in mind that sometimes the only solution is to go in shooting. When he taught the FBI's course in hostage negotiation one of the first things Potter told the class was, "Every hostage situation is essentially a homicide in progress."
He saw the looks in the eyes of the men and women in the van, and recalled that "cold fish" was among the kinder terms that had been used to describe him.
"Any information you learn about the takers, the hostages, the premises, anything, is to be delivered immediately to Agent LeBow. Before me if necessary. I mean
any
information. If you find out one of the HTs has a runny nose, don't assume it isn't important." Potter glanced at two hip young troopers rolling their eyes at one another. Looking directly at them, the agent said, "It might mean, for instance, that we could slip knockout drops in cold medicine. Or it might indicate a cocaine addiction we could use to our advantage."
The young men were above contrition but they reined in their sarcasm.
"Now I need that containment officer. Lieutenant Budd here thought that perhaps some of you have had hostage experience." He looked out over the group of cocky young law enforcers. "Who has?"
The woman state trooper spoke up quickly. "Yessir, I have. I took the NLEA hostage rescue course. And I've had negotiating skills