suspect,
just
to be unkind). He would rather make a bad impression than no impression. He tries extremely hard to be inconsiderate to people on his own level and lower. He creates tension, terror, and uneasiness in an organization that values harmony, dreads disagreements, conceals failure, and disguises conflict and personal dislike. He is aggressive and defensive. He attacks others and is sorry for himself.
People in the company, for example, do their best to minimize friction (we are encouraged to revolve around each other eight hours a day like self-lubricating ball bearings, careful not to jar or scrape) and to avoid quarreling with each other openly. It is considered much better form to wage our battles sneakily behind each other’s back than to confronteach other directly with any semblance of complaint. (The secret attack can be denied, lied about, or reduced in significance, but the open dispute is witnessed and has to be dealt with by somebody who finds the whole situation deplorable.) We are all on a congenial, first-name basis, especially with people we loathe (the more we loathe them, the more congenial we try to be), and our wives and children are always inquired about familiarly by their first names, even by people who have never met them or met them only once. The right to this pose of comfortable intimacy does not extend downward to secretaries, typists, or mail boys, or more than two levels upward through the executive hierarchy. I can call Jack Green Jack and Andy Kagle Andy and even Arthur Baron Art, but I would not call anyone higher than Arthur Baron anything but mister. That would be not only dangerous but rude, and I am always hesitant about being rude (to anyone but the members of my family), even when it isn’t dangerous. Even Jane in the Art Department still calls me Mr. Slocum respectfully when we meet (sometimes by telephone appointment when I am feeling especially frivolous) and kid around in one of the back corridors, and Jane and I have gone pretty far with each other by now in conversation. I used to encourage the girls I was after to call me by my first name, but I’ve learned from experience that it’s always better, and safer, and more effective, to preserve the distinction between executive and subordinate, employer and employee, even in bed. (
Especially
in bed.)
People in the company are almost never fired; if they grow inadequate or obsolete ahead of schedule, they are encouraged to retire early or are eased aside into hollow, insignificant, newly created positions with fake functions and no authority, where they are sheepish and unhappy for as long as they remain; nearly always, they must occupy a small and less convenient office, sometimes one with another person already in it; or, if they are still young, they are simply encouraged directly (though with courtesy) to find better jobs with other companies and then resign. Even the wide-awake young branch manager with thebrilliant future who got drunk and sick one afternoon and threw up into the hotel swimming pool during the company convention in Florida two years ago wasn’t fired, although everyone knew he would not be permitted to remain. He knew it, too. Probably nothing was ever said to him. But he knew it. And four weeks after the convention ended, he found a better job with another company and resigned.
Green, on the other hand, does fire people, at least two or three people every year, and makes no secret of it; in fact, he makes it a point to let everyone know immediately after he
has
fired someone. Often, he will fire someone for no better reason than to cause discussion about himself or to wake the rest of us up for a while. Most of us who won’t ever amount to anything really big here, including Green, do tend to sink into lethargy and coast along sluggishly on the energy and new ideas that helped us make it safely through the year before. That’s one of the reasons we won’t ever amount to anything much. Most of