what? When businesses have to watch every penny, is that really an appropriate use of your resources?â
âThey can be very useful.â
âAbsolutely. But can you honestly say you enjoy them? The flights, the buses, the queues, the crowds, the bad food, the dull hotels?â
Tom didnât answer. His expression was curiousânot interested so much as appraising. I had an unsettling feeling that I had seen him before.
I continued. âWhat if there was a way of getting the useful parts of a conferenceâthe vitamins, the nutritious tidbits of information that justify the whole experienceâand stripping out all the bloat and the boredom?â
âIs there?â
âYes. Thatâs what my company does.â
I am a conference surrogate. I go to these conferences and trade fairs so you donât have to. You can stay snug at home or in the office and when the conference is over youâll get a tailored report from me containing everything of value you might have derived from three days in a hinterland hotel. What these people crave is insight, the fresh or illuminating perspective. Adamâs research had shown that people needed to gather only one original insight per day to feel a conference had been worthwhile. These insights were thin gruel, such as âprinter companies make their money selling ink, not printersâ or âpraise in public, criticize in private.â But if Graham got back from a three-day conference with three or four of those ready to trot out in meetings, heâd feel the time had been well spent. That might sound like a very small return on investment, and it is, but these are the same people who will happily gnaw through cubic meters of an airport-bookshop management tome in order to glean the three rules of this and seven secrets of that. Above those eye-catching brain sparkles, a handful of tips, trends and rumors is all that sticks in the memory from these events, and they can get that from my report, plus any specific information they request. Want to know what a particular company is launching this year? Easy. Want a couple of colorful anecdotes that will give others the impression you were at the event? Done. Just want to be reassured that you didnât miss anything? My speciality.
And if you want to meet people at the conference, be there in person, look people in the eye and press the fleshâwell, we can provide that as well. Iâll go in your place. Companies use serviced office space on short lets, the exhibitors here have got models standing in for employees and they use stock photography to illustrate what they do. That pretty girl wearing the headset on the corporate website? Convex can provide the same professional service in personal-presence surrogacy. We can provide a physical, presentable avatar to represent you. Me. And I can represent dozens of clients at once for the price of one ticket and one hotel room, passing on the savings to the client.
Of course I still have to deal with the rigmarole of actual attendance, but the difference is that I love it. Permanent migration from fair to fair, conference to conference: this is the life I sought, the job I realized I had been born to do as soon as Adam explained his idea to me, at a conference, three years ago. It is not that I like conferences and trade fairs in themselvesâthey can be diverting, but often they are dreary. In their specifics, I can take them or leave themâindeed, I have to, when I am with machine-tools manufacturers one day and grocers the next. But I revel in their generalitiesâthe hotels, the flights, the pervasive anonymity and the license that comes with that. I love to float in that world, unidentified, working to my own agenda. And out of all those generalities I love hotels the most: their discretion, their solicitude, their sense of insulation and isolation. The global hotel chains are the archipelago I call home. People say that