themselves, and a jar would hiss over the customer’s head like a bird of prey, turn a corner and vanish in some quite unexpected direction.
Age was the genius of Frankley’s. This complex machinery had been designed as a method of preventing each shop assistant from having his own till. The unforeseen result was that the spider’s web isolated the assistants. As a young Mr Frankley took over from the late Mr Frankley and became old Mr Frankley and died, his assistants, kept healthy, it may be, by the frugality and the godliness of their existence, did not die but remained static behind their counters. The new young Mr Frankley, even more pious than his forebears, felt that the overhead railway for money was a slur on these elderly gentlemen and removed it. He was, of course, the famous Mr Arthur Frankley who built the chapel and whose name was shortened to “Mr Arthur” by those gentlemen in their corners whose speech remained uncontaminated by times that were seeing the spread of the horseless carriage. Mr Arthur gave each counter back its wooden till and restored dignity to separate parts.
But the use of the overhead railway had done two things. First, it had accustomed the staff to moderate stillness and tranquillity; and second, it had so habituated them to the overhead method of money sending and getting that when one of these ancient gentlemen was offered a banknote he immediately gestured upwardswith it as if to examine the watermark. But this, in the evolution or perhaps devolution of the place, would be followed by continuing silence and a lost look while the assistant tried to remember what came next. Yet to call them “assistants” does their memory scant justice. On bright days, when even the dim electricity was switched off and the shop relied on plate-glass windows or wide, grimy skylights, some of which were interior and never saw the sky, there were restful areas remaining of gloom—corners, or forgotten passageways. On such days the loitering customer might detect a ghostly winged collar gleaming in an unvisited corner; and as he accustomed his eyes to the gloom he might make out a pale face hung above the winged collar, and lower down a pair of hands perhaps, spread out at the level where the invisible counter must be. The man would be still as his packets of bolts and nails and screws and tags and tacks. He would be absent, in some unguessable mode of the mind, where the body was to be left thus to pass life erect and waiting for the last customer. Even young Mr Arthur with all his goodwill and genuine benevolence believed that a vertical assistant was the only proper one and that there was something immoral in the idea of an assistant sitting down.
Since young Mr Arthur was devout, by one of the spiritual mysteries of the human condition it is undeniable that during his reign the assistants became more and more holy. The combination of age, frugality and devotion made them at once the most useless and dignified shop assistants in the world. They were notorious. Young Mr Arthur was exhausted by his Napoleonic decision about the spider’s web. He was one of nature’s bachelors, less by distaste or inversion than by a diminution of sex drive; and he proposed to leave his money to his chapel. During the Second World War the establishment ceased to pay its way; but minimally. Mr Arthur saw no reason why it should not continue to do so, for the rest of his life. The holy old men were to be supported because they could do nothing but what they were doing and had nowhere else to go. Taxed on this unbusinesslike attitude by the progressive grandson of his father’s accountant, Mr Arthur muttered vaguely, “Thou shalt not muzzle the ox that treadeth out the corn.”
It is not possible now to discover whether the reintroduction of separate tills had any effect on the speed of the shop’s decline. All that is certain is that as the decline became more perilous, by anapparent spontaneity the place made