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one-bedrooms on the yellow cards, two-bedrooms on blue, and three-bedrooms and larger will always be pink. Every time you get a new listing, you'll write it on the appropriate colored card and file it in the corresponding colored box. As our new listing system helps everyone, no one will receive listing credit if the apartment is written on the wrong-colored card."
I smiled and nodded, and everyone nodded along.
"The third announcement is about getting better property information. Pm sure you all agree that the more we know about each property, the better chance we have of selling it. So, from now on, I'll be paying cash for better information. For example, when David writes up all the details about his new listing, and Sandy, after seeing it, is able to add one more fact to David's information, I'll give Sandy one dollar for helping David." I waved a fistful of dollars in the air and smiled.
Everyone smiled back.
"Announcement four is about the form you fill out to get your commissions." I held up the familiar eight-by-eleven sheet of paper. "Well, now, the commission request form is green and it has a back side." I flipped it over, showing the list of questions I had worked hours to create. "When you answer the questions on the back, we'll all have a much better idea of where our business is actually coming from.
"For example, where did you get the customer? Did they call you on a Sunday ad? Find you in an open house? Or were they referred by a friend or business associate? Simply check a box. Where is your customer living now? Is he here in the city? Or is he moving from another state? Another country? Or another planet? Check a box. And what business is your customer in? Is he married? Single? Children? How old is he? Simply check a box. Knowing where our business is coming from will help us get more business."
Everyone nodded along with me.
"If we know more about our sellers and how each deal was made." I continued, "we'll all be much I>etter negotiators. So some of the other questions are about the sale itself. How long was the property on the market before it sold? What was the first offer? And how much was negotiated before the deal was done?
"The new commission form will take only three minutes to complete. All you have to do is check the appropriate boxes. Commissions will be paid every Friday, and no commission will be paid without it."
Everyone nodded. So I went on: "Do you remember back at Corcoran-Simone when we desperately looked for floor plans while our customers waited in the lobby? Do you remember the day we actually dumped out Johns drawer looking for the floor plan of his new listing at 2 Sutton Place? After today, here at The Corcoran Group, we're never going to search for a lost floor plan again. Because now, when you get a floor plan for your new listing, you'll immediately create a 'floor plan folder' for everyone to use."
I stood and waved a sample folder for everyone to see, and demonstrated.
"First, before the floor plan can get lost, you staple the new floor plan to the inside of a manila folder and print the address boldly on the folder's tab." I walked over to the copy machine, placed the file facedown, and pressed the print button. "Next, you make ten copies of the original and put them inside the folder. Then you place the floor plan file by street order in the new r 'floor plan drawer' at the front of the office. Remember, if you take the last copy from the folder, you're the one responsible for using the stapled original to make ten more copies." As the copv machine finished, I said, "Ta-dah!! No more lost floor plans."
Everyone nodded.
"And this brings us to our last announcement, the 'Good Idea Box.'" I pulled out a cardboard shoebox on which I had drawn a giant yellow lightbulb. "This box is for Good Ideas" I enunciated. "Whenever you have an idea. I'd like to know about it. I don't care if
it's a big idea, small idea, or even a stupid idea—all ideas are welcome! Fll pay