hard to prise out. The little girlâs eyes were huge, and her feet and knees kept turning inward towards each other.
You see her mother lift her up and beat her upon the back, very hard. The children are lined against the wall, watching.
One of the men manages to get the mother aside, and raises the girl for the Heimlich manoeuvre. You canât see her face too clearly on the tape, but you can tell that it is very dark now, the colour of a bruise, and her head is lolling.
Just as he has his arms about her, something happens at the manâs feet, and he slips on the balls, still hugging her to him. They sink together.
They got the children into another room. Word went through the store, of course, and all the absent parents came running. When the first arrived she found the man who had intervened screaming at the children while the assistant tried desperately to quiet him. He was demanding they tell him where the other little girl was, whoâd come close and chattered to him as he tried to help, whoâd been getting in his way.
Thatâs one of the reasons we had to keep going over the tape, to see where this girl had come from, and gone. But there was no sign of her.
Of course, I tried to get transferred, but it wasnât a good time in the industry, or in any industry. It was made pretty clear to me that the best way of holding on to my job was to stay put.
The ball room was closed, initially during the inquest, then for ârenovation,â and then for longer while discussions went on about its future. The closure became unofficially indefinite, and then officially so.
Those adults who knew what had happened (and it always surprised me, how few did) strode past the room with their toddlers strapped into pushchairs and their eyes grimly on the showroom trail, but their children still missed the room. You could see it when they came up the stairs with their parents. Theyâd think they were going to the ball room, and theyâd start talking about it, and shouting about the climbing frame and the colours, and when they realised it was closed, the big window covered in brown paper, there were always tears.
Like most adults I turned the locked-up room into a blind spot. Even on night shifts when it was still marked on my route Iâd turn away. It was sealed up, so why would I check it? Particularly when it still felt so terrible in there, a bad atmosphere as tenacious as stink. There are little card swipe units we have to use to show that weâve covered each area, and Iâd do the one by the ball room door without looking, staring at the stacks of new catalogues at the top of the stairs. Sometimes Iâd imagine I could hear noises behind me, soft little
pudda-thudda
s, but I knew it was impossible so there was no point even checking.
It was strange to think of the ball room closed for good. To think that those were the last kids whoâd ever get to play there.
One day I was offered a big bonus to stay on late. The store manager introduced me to Mr. Gainsburg from head office. It turned out she didnât just mean the UK operation, but the corporate parent. Mr. Gainsburg wanted to work late in the store that night, and he needed someone to look after him.
He didnât reappear until well past eleven, just as I was beginning to assume that heâd given in to jet lag and I was in for an easy night. He was tanned and well dressed. He kept using my Christian name while he lectured me about the company. A couple of times I wanted to tell him what my profession had been where I come from, but I could see he wasnât trying to patronise me. In any case I needed the job.
He asked me to take him to the ball room.
âGot to sort out problems as early as you can,â he said. âItâs the number one thing Iâve learned, John, and Iâve been doing this a while. One problem will always create another. If you leave one little thing, think you can