back at me. I wanted to see me, just as I was, not the temporary hideout of some awful mass of ancient energy that had no right to wear a human form, especially not mine.
So I transferred. Some pains were taken to dissuade me. I was told I was a skillful operative, talented, and needed by the company. This even translated into the promise of a pay rise. But I was obstinate. I moved to HR, and for eighteen months I shuffled papers, typed reports, and sat on panels hearing the grievance of a certain worker A, who insisted that, six weeks earlier, worker B had used an offensive term to him; or worker C, unfairly graded at a level 4 (he claimed) because his manager disliked him; or worker D, caught, incontrovertibly, watching porn on a work computer during work time but somehow fighting the case and claiming it had happened by âmistakeâ or been foisted on him by malicious fellow workers who (again) disliked him . . .
Hard to believe that Âpeople cared about all this. At least that they cared as much as they did.
I did other things. I moved around, one department to another. None of it worked out.
I asked for a transfer back. To real work. Work with an end product that you could actually see and chalk up on your private wall of triumphs. Then, if you were lucky, that you could go home and forget about.
Thereâs worse in life than Field Ops. Much, much worse.
Still, my little holiday had taught me much. It had brought home just how big the organization was; how many departments, sections and divisions it contained, how many offshoots, side-Âshoots, teams and crews and units and committees; for purchasing, for servicing, for printing, manufacturing, for media and publicity and all the rest.
Then there was Outreach and Development.
Shailerâd scarcely been in sniffing distance of it then. Now here he was, a few years later, Deputy Department Head. Well, whoâd have thought . . . ?
This is something that I noticed, working in HR. And it must be true of any major company, any large organization.
You get the folks who are their jobs. Field ops tend to be like that; they eat, sleep, and drink the business. They may not like it, but theyâre stuck with it, and, by and large, theyâre good at what they do. âYou couldnât do it,â is a standard op response to criticism. And itâs true, too, in the main. Theyâre good at it, and not at too much else. I know these Âpeopleâs private lives. The wreckage stands at roughly one for one. Mine included.
Then youâve got those for whom itâs just a job. They could be working anywhere. Some of them are good, some less so. They may gain pride from the prestige of their positions, but nothing that they wouldnât get from Ford or Kelloggâs or Pfizer. Itâs a job. It buys a house, supports a family, whatever else. Fine, fine.
The third type, also, could be working anywhere. Because at root, they really do not care what we produce or what we do.
They care about themselves. Their own trajectory through life. Which is not unreasonable, really; weâre all like that to some extent. But they could work for Shell, or Greenpeace, or the government, or anything. Because the vital thing isnât the work: the vital thing is just getting ahead. And I donât mean going for a few quid extra, better work conditions, all of that; those are things we all want. Iâm talking about drive, obsession, total dedication to a single end.
They could be one of the boys; oh yes, they could fit in. Except theyâre always looking to the bigger boys, wanting to join their club, always hankering to move on up. Theyâre competitive. They donât prosper out of talent or ability or dedication; they prosper out of drive. Creatures of will. Like gods. And Shailer now seemed very much a small god in himself. He relished the attention, knew the way to milk it, focus every eye upon himself. Like an actor,